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Maternity & Family Benefits

Health Coaching: high-touch, high-tech care

May 28, 2019

Ovia Health’s team of health coaches (which includes Registered Nurses, Nurse Practitioners, Certified Nurse Midwives, lactation consultants, infant sleep coaches, and more) provides women and families with high-touch support — answering questions about reproductive health, pregnancy, newborn and pediatric care, and more -- right in our high-tech solution. Our coaches work from evidence-based care plans to provide women and families with the highest quality support for all of their health questions and decisions. In addition to responsive coaching, where someone can ask a question at any time, our predictive coaching helps mitigate risk and foster important conversations about her health. For example, if someone enters a particular data point or reaches a milestone that, coupled with their existing health profile, could indicate a risk factor for a complication, a coach will automatically reach out to learn more and provide guidance.

Our coaching team comes from all different backgrounds, but have one thing in common: a love of helping people at a really important time. Read more about what makes our clinical coaching team so incredible in this Q&A.

 

What is your favorite part about being a nurse and coach for Ovia Health?

"I love empowering women with knowledge to improve outcomes. Patient education is a huge part of my job. Nurses spend so much time at the bedside teaching patients about health so that they can make informed decisions."

"It can be so hard to be pregnant or to be a new parent. I absolutely love being able to answer someone's question, knowing that I gave them a special tip or piece of information that can make that journey a little bit easier for them."

"My favorite thing about being a nurse is any moment where I feel like I am able to give someone the information she needs to make the right decision for herself."

"One of my favorite things is having an endless opportunity to meet and interact with people on a daily basis. I also love being able to support women during a time that is so important in their lives."

What's something you wish everyone knew about being a nurse?

"I wish everyone knew that being a nurse is not just about physical care. Nurses really need to take care of the whole person, sometimes the whole family! And most of us are nurses because we love doing that!"

"As a nurse we're always trying to provide unparalleled care that allows a person to feel their best emotionally and physically. This can sometimes mean that we put other people's needs before our own."

"How versatile this career is! In nursing, there is truly something for everyone. You can work at the bedside, you can go into advanced practice nursing, management, education, informatics, the possibilities are endless. There’s a shift and a schedule for every lifestyle and personality."

What's so special about working with Ovia as a coach?

"Ovia’s mission is absolutely in line with my own. I love that Ovia utilizes technology to provide women with access to information that can make a real difference in their outcomes. Ovia is constantly staying on top of the latest research and data to make changes for the better, while maintaining a personal connection with users."

"Ovia has such a wide reach. It is so incredible to know that what I do can really make a difference, can really impact maternity care in this country. I take that responsibility very seriously, and it makes me so proud to work for a company that I know takes that responsibility seriously too!"

"Transitioning to an Ovia health nurse from working within an academic medical center has been such a special opportunity. I work with amazing people who are working towards some incredible goals in women's health. As an Ovia health nurse I am able to deliver care in a unique way, promote early interventions, help women find access to care and improve outcomes for both mental and maternal health."

"I think Ovia creates a great environment in which women have the opportunity to make more empowered decisions, and I love being a part of that."

How did you find your way to this field?

"I really wanted to be able to have a bigger impact on maternal mental health. I thought that becoming a nurse would allow me access to educate women and improve their labor and delivery experience. I've learned so much more about that topic since then, and I am happy to say that becoming a nurse has really allowed me to do so much to help improve physical and mental health for pregnant moms and new parents."

"I wanted a profession with endless opportunities and job stability. I was always the type of person who cared for others, even at a young age. I never realized how much nursing was the right fit for me until I actually started working. Nursing has allowed me to grow so much on a personal and professional level."

"I initially wanted to go into elementary education, but I also wanted to start a family. I quickly realized that childcare expenses would be challenging on a teaching salary. I explored various healthcare professions and found that nursing was a great fit. I love women’s health. It is absolutely my passion and it allows me to work at night so I can be there for my family during the day time. Even with a full work schedule, I have the flexibility to volunteer at my kids’ schools, participate in their activities and travel to fun places."

"I've always been fascinated by how the human body works, and the process of building a whole new human is just amazing to me. I've always been drawn to reproductive healthcare and interested in learning more, and what's great is that there's always more to learn!"

 

Ovia Health’s maternity and family benefits solution is the #1 health product for women and families. Learn how Ovia Health can help you meet the needs of this new generation.

  • To learn more about Ovia Health for Health Plans, click here.

  • To learn more about Ovia Health for Employers, click here.

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